Uber drivers have to deal with some unpleasant messes in their cars – from drunk passengers getting sick to clumsy passengers spilling drinks, but the ride-share company protects its employees by allowing them to pass on the cost of cleaning fees to customers who dirtied the drivers’ cars. The policy makes sense for especially filthy people, but one woman was just hit with a $100 charge because her boyfriend knocked a bag of Skittles out of her hand as they rode in the back of a car, causing some to spill out.
Her name is Lydia Williams and she tweeted the message Uber sent her, as well as the photo Uber says shows the mess she left. In the pic, there are about 20 Skittles on the floor of the car, and in the message Uber says they are charging Williams “due to the severity of the incident.” Lydia, who is from the UK, wrote in the tweet, “Can’t believe I’ve had an £80 charge from Uber for ‘the severity’ of some spilt Skittles.”
— Lydia Williams (@lydwillx) July 20, 2019
— Lydia Williams (@lydwillx) July 22, 2019
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